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Frequently Asked Questions
What’s the best way to watch the livestream?
Your best bet is to watch the livestream on the most powerful device you have available. Preference should be given to a laptop or computer.
What do I do if I’m having trouble viewing the livestream?
If your audio and video are out of sync, you should first try to refresh your feed. There might be some issues with providers or local connections. We're getting constant updates on the stream quality from the source to ensure there aren’t any problems with the stream itself. If you are having issues, please test your wifi using fast.com.
Can I cast this to another device?
No specific Chromecast option is available but if you’re watching in Chrome on a computer, it should allow you to cast to another device by selecting ‘view’ and ‘cast’. Other devices may allow you to cast your full screen to compatible devices. Tips for Chromecast with ipad can be found here & android here. Apple products will allow you to screen mirror to other Apple devices.
How long will I be able to watch it?
It will be accessible for ticket holders who missed the live broadcast 30 minutes after the show ends and remain accessible until the time listed on your purchases receipt. To access the video archive of the livestream you will need the link and secure password provided on your purchase receipt.